At SUDHIRKRAM (OPC) PRIVATE LIMITED, we strive to provide our customers with the highest quality grocery products and edible oils. Your satisfaction is important to us, and we are committed to ensuring a smooth shopping experience on sudhirkram.com.

Please read our refund and return policy carefully before making a purchase.

1. Returns Eligibility

  • Products can be returned only if they are delivered in a damaged, defective, or incorrect condition.

  • Items must be returned in their original packaging, unused, and in the same condition as delivered.

  • Perishable products (such as opened spices, oils, or grocery items) are not eligible for return due to health and hygiene reasons.

2. Return Process

  • To request a return, please contact us within 48 hours of delivery at our customer support email or phone number with your order details and supporting images (if applicable).

  • Once your return request is approved, our team will guide you through the pickup or return process.

3. Refund Process

  • After inspection of the returned product, if approved, your refund will be initiated.

  • Refunds will be credited to the original payment method used at the time of purchase.

  • Approved refunds will be processed within 4–5 business days after confirmation.

4. Non-Refundable Items

  • Products that have been opened, used, or tampered with.

  • Items returned without prior approval from our support team.

  • Discounted or promotional products (unless damaged or defective).

5. Contact Us

If you have any questions regarding our Refund & Return Policy, please reach out to us:

SUDHIRKRAM (OPC) PRIVATE LIMITED
📍 Address: 2nd Floor HSG-J-KIADB, 1st Phase, Plot 101/3, 101/4, 100FT Road, APC Circle, Jigani, Bangalore – 560105
📞 Mobile: +91 9875701502
📧 Email: sudhir01502@gmail.com
🌐 Website: https://sudhirkram.com